Northpower safety policy

by Paul Campbell

Northpower has delayed all non-essential maintenance on its electricity network in Kaipara, and lines crews will only be completing essential work throughout the Covid-19 response.

All non-essential planned shutdowns are postponed at this stage. Northpower general manager Josie Boyd says the company is committed to providing a safe and reliable electricity network ”during these difficult and uncertain times for our community.

“All but essential field crews, network control staff, and a small number of critical support roles are now working from their homes. However, we are fully functional, and our teams are here to help. Please call our customer services team on 0800 667 847 for assistance or in the event of a fault in Whangarei or Kaipara regions phone 0800 10 40 40.

“We are committed to doing our part to support the Covid-19 lockdown, both by minimising the staff we have out there, and ensuring the lights stay on.

“Our crews and office staff have implemented new ways of working to ensure they are safe and reduce their interaction with each other and with the public.

“You can help us by keeping at least two metres from any of our staff — for example, if they need to attend a fault at your home or when passing a worksite.”

Planned shutdowns are listed at